Frequently Asked Questions
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Discounts
Yes, we are happy to offer two types of Ticket discounts!
Multi-Ticket Discount: Buy one ticket at full-price, $1750, and get the rest at $1500 each (15% off).
Military/Veteran/First Responder Discount: 10% off your ticket.
Hotel Discount: We have secured a corporate discount with a few local hotels. These significantly lowered rates will be offered to you via email once you purchase your ticket(s)!
General Class Questions
Go here and click the “Sign Up” button on a class that works for you.
Select the number of tickets you would like to purchase, click “Checkout”, fill in your contact & payment information, and click “Place Order”.
Check the email you used when purchasing the tickets for a confirmation email. Attached to that email is a PDF containing your ticket.
You will use that ticket to check-in to the event.
Yes, we provide a light breakfast with beverages and a full lunch with beverages every day.
We currently allow a maximum of 30 people per class.
We will increase this number soon, as we are moving to a new state of the art facility.
Classes Refund Policy & Disclaimer
Please be advised that all training classes held at various locations are subject to change or cancellation. We reserve the right to cancel or reschedule classes at any time due to factors including, but not limited to, low-class attendance, instructor availability, venue issues, or unforeseen circumstances.
Travel and Accommodation: In case of a cancellation or rescheduling, we will make reasonable efforts to notify participants as soon as possible. However, we will NOT be responsible for any travel expenses incurred by participants, including but not limited to flights, rental cars, hotels, or other related costs. Participants are advised to make travel arrangements with this in mind.
Refund Policy: If a class is canceled or rescheduled and you cannot attend the new date, we will refund the class fee. We do not cover any additional costs or expenses incurred due to the change. Additionally, we offer refunds on a case-by-case basis for emergencies, such as serious accidents, medical emergencies, or other unforeseen circumstances. Please contact our team and we will review your refund request with understanding.
Force Majeure: We are not liable for any failure or delay in the performance of our obligations due to causes beyond our control, including but not limited to natural disasters, acts of terrorism, or other emergencies.
Liability Limitation: Our liability is limited to the class fee paid. We are not responsible for any indirect, incidental, or consequential damages resulting from class cancellations or rescheduling.
For any questions or concerns, please contact your sales representative directly or contact our main office at 800-659-5843.
By registering for our training classes, you acknowledge and accept these terms and conditions.
Thank you for your understanding.